Deputy Manager - Internal Controls Framework
The role is a subject matter expert in process mapping and the preparation of a Risk & Control Matrix capturing the controls in the process maps. The holder possesses a clear understanding of the tools and techniques involved in mapping processes and provides support and challenge to those preparing maps within Capita.
The role holder is a key part of the Group Internal Audit Team, and is responsible for providing advice, support and challenge across Capita to improve our Group internal controls.
Requirements
Lead the process mapping of the Group’s processes and controls
Critically review process maps, identifying areas for improvement, ensuring consistency standardisation between processes.
Project manager for the Group’s process mapping activities
Ensure that the process maps accurately reflect the reality of the controls
Drive process and controls improvements by identifying efficiencies and duplicated effort
Administer the process mapping system, Blue Works (BW), Visio, and acts as an advocate for it.
Work with the team to align Minimum Control Standards (MCS) and BW
Liaise with the Process Owners to update BW or Visio to ensure kept up to date when process changes are made
Prepare / align Risk & Controls Matrices with process maps
Share subject matter knowledge with wider team and help inform and shape priorities
Any other matters / reporting as required by management
Provide adequate training to team to meet objectives / timelines
Coach, guide and support the team to achieve individual and team objectives
The application process will continue on the employer's website.
Location
Mumbai