Night Manager - Fort William at Morrisons

Experience of managing a team in a fast paced environment

To do a job you need to be someone who can talk to people and share what you know what you have learned from your experiences and the best ways of doing things like the best practices. You have to be good, at sharing your knowledge and experience and telling people about the practices.

You will need to be able to build relationships with people like key stakeholders in all areas. This means you have to be good at talking to them and working with them. At the time you have to be flexible and able to adjust to new things. Building relationships, with stakeholders is very important and you have to do it in all areas.

You have to be able to deal with changes. The company is always doing things differently. You must be good, at speaking up when you do not agree with something. You have to be able to challenge things at the same time. Dealing with change and challenging things effectively is very important.

As a Senior Manager you will really pay attention to what the customers and colleaguesre saying and then you will give them a good response. You will listen to the customers and the colleagues. Then you will talk to them in a way that makes sense. The customers and the colleagues will feel like they are being heard by the Senior Manager.

We are an equal opportunities employer and welcome applications from all sections of the community.

We started from a market stall in Bradford and now we are one of the biggest supermarket companies in the United Kingdom. The Yorkshire food retailer is what we are. We are very proud of it. We have stores, over the United Kingdom almost 500 of them and we also have a service that delivers food to your home when you order it online.

Our business is mainly, about food and grocery. We do something that's not common. We get and prepare most of the fresh food that we sell through our own places where we make things. We are looking for a good Night Manager to help our food and grocery business keep getting bigger and do well.

Our colleagues work hard all through the night to make sure our stores are ready for the thousands of customers who will come into our stores the very next day. As a Night Manager your job is to help our colleagues and make sure they have what they need to do their work so our stores are always ready, for our customers. Our stores need to be ready for our customers and our colleagues are counting on the Night Manager to make this happen.

You will report to the Store Manager. You will also:

Ability to always think about the customer and do what is best for them. Should be able to work together with your colleagues to make sure the customer is happy, with the service we provide. The customer should always come first when we are making decisions. Lead the customer service team. Empower the colleagues to do their job well and deliver great customer service to the customer. This means that the customer will get the service possible from our team. We should always try to make the customer happy and solve any problems they have. Lead and empower colleagues to deliver customer service to the customer every time.

Listen and respond to our customers feedback and react accordingly

Ensure market leading availability across the store.

Work with the other Managers in store to lead a supportive and performance driven department

Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations

We need to give the team the training they need so they can do their jobs well. The training should help the team have the skills and feel confident to do their roles. We want to make sure the team has the capability to deliver their role and also feel confident when they are doing it. This way the team will be able to do their jobs and deliver their role without any problems.

Enable colleagues to work with confidence across various departments

Identify and develop talent within the department

Build effective relationships with other operating departments

Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s)

Take a leadership role within the store

We need to make sure that the resource is planned carefully. The resource needs to be thought about and organized in a way to get everything just right. Planning the resource is a part of this and it requires a lot of attention to detail. The resource must be planned thoroughly so that everything works out as it should.

When we want to say thank you we can do it in a lot of ways.

We can say thank you to the people who help us.

Thank you is a thing to say to people who are kind, to us like our family and friends.

We should say thank you to people who do things for us because it makes them happy.

Saying thank you is a way to show that we appreciate the things that people do for us like when someone gives us a gift we should say thank you to that person.

You will be very important to our business. You will make a big difference to how well we do. This means that we will give you good training and a lot of help. We will also keep helping you to get better at your job. The business will pay you a salary, for the work you do. The business will also give you a set of benefits.

Want more?

Our company has a good benefits package. This package includes a bonus. You will also get a pension scheme and private healthcare.

We have a discount card for your friends and family. This card gives them 10 percent off. You get 15 percent off when you shop at Morrisons.

We care about families at our company. That is why we have family policies. For example mothers get 26 weeks maternity leave and adoption leave. We also have leave for people with babies and, for people who are trying to have a baby. Our benefits package and family friendly policies are a part of what we offer at our company.

You have probably been to our Morrisons stores before.. Have you ever thought about what goes on behind the scenes at Morrisons? Why not take a look at some of the areas that customers do not usually see at Morrisons like the warehouses at Morrisons and the places where our colleagues at Morrisons eat. This will give you an idea of what it is like to work at Morrisons. You can take a look, around Morrisons using our 360 tour here.

About you

If you have worked in a store or a restaurant before that is great. We also like people who have worked in hotels or helped tourists. What is important to us is that you really want to make customers happy. If you do then we want to talk to you about customer service. Customer service is what we care about. We want people who feel the same way, about customer service.